DataCite experienced a minor incident on December 27, 2023 affecting Commons, lasting 6d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 27, 2023, 12:25 PM UTC
We are aware of an issue where individual DOI pages on DataCite commons are returning a 404 Error and are investigating the root cause. Individual DOI metadata and related information can still be accessed via the REST and GraphQL API endpoints.
- investigating Dec 28, 2023, 11:00 AM UTC
We are continuing to investigate the underlying cause of the errors appearing on individual DOI pages on the DataCite Commons service. Individual DOI metadata can be accessed via REST and GraphQL - for more information, please see our Support Pages: https://support.datacite.org/docs/api and https://support.datacite.org/docs/datacite-graphql-api-guide
- monitoring Jan 02, 2024, 10:51 AM UTC
We have identified a problem and individual DOI detail pages should be available again within commons. We however have been receiving and influx in high usage from some automated sources, so we will continue to monitor for additional effects.
- resolved Jan 02, 2024, 02:40 PM UTC
All systems remain operational, overall health of services appears normal. Incident Resolved.