DataCite incident

Our REST API is under heavy load because of large numbers of event registrations in the Event Data service

Minor Resolved View vendor source →

DataCite experienced a minor incident on December 19, 2019 affecting REST API and Fabrica and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2019, 03:12 PM UTC
Resolved
Dec 19, 2019, 04:56 PM UTC
Duration
1h 43m
Detected by Pingoru
Dec 19, 2019, 03:12 PM UTC

Affected components

REST APIFabricaOAI-PMH

Update timeline

  1. identified Dec 19, 2019, 03:12 PM UTC

    Our REST API (and downstream services such as DataCite Search, Fabrica and OAI-PMH) are currently responding slower than usual because of an unexpected high number of event registrations in the Event Data system. This is not a system outage, and we expect the REST API to be back to normal operation within the next 16 hours.

  2. identified Dec 19, 2019, 03:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 19, 2019, 04:56 PM UTC

    This incident has been resolved, the REST API is again under normal load and responding appropriately.