DataCite incident

Performance issues with the REST API

Critical Resolved View vendor source →

DataCite experienced a critical incident on February 15, 2020 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2020, 02:30 PM UTC
Resolved
Feb 15, 2020, 07:44 PM UTC
Duration
5h 14m
Detected by Pingoru
Feb 15, 2020, 02:30 PM UTC

Affected components

Metadata Store (MDS) APIREST APIFabricaContent Resolver API

Update timeline

  1. investigating Feb 15, 2020, 02:30 PM UTC

    We are currently experiencing performance issues with the REST API. We are investigating.

  2. resolved Feb 15, 2020, 07:44 PM UTC

    This incident has been resolved.