DataCite incident

Search cluster slow affecting multiple services.

Minor Resolved View vendor source →

DataCite experienced a minor incident on October 30, 2024 affecting REST API and OAI-PMH and 1 more component, lasting 20h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 12:27 PM UTC
Resolved
Oct 31, 2024, 08:58 AM UTC
Duration
20h 30m
Detected by Pingoru
Oct 30, 2024, 12:27 PM UTC

Affected components

REST APIOAI-PMHGraphQL APICommons

Update timeline

  1. investigating Oct 30, 2024, 12:27 PM UTC

    We've noticed an increase load on our services which is having an affect on returning search results in different places. We are investigating possible causes and attempting to compensate.

  2. resolved Oct 31, 2024, 08:58 AM UTC

    Yesterday we made some changes to how traffic was handled by our services, this combined with overall load reducing, everything should be working as normal now.