DataCite incident

Service slowness

Major Resolved View vendor source →

DataCite experienced a major incident on October 31, 2024 affecting REST API and Fabrica and 1 more component, lasting 14h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 03:55 PM UTC
Resolved
Nov 01, 2024, 06:20 AM UTC
Duration
14h 24m
Detected by Pingoru
Oct 31, 2024, 03:55 PM UTC

Affected components

REST APIFabricaOAI-PMHGraphQL APICommons

Update timeline

  1. investigating Oct 31, 2024, 03:55 PM UTC

    We're currently experiencing increased load on our services, we're investigating mitigation strategies. This mostly appears to be affecting our search cluster. Registration services should be unaffected, though may experience timeouts viewing content through frontend services / api search interfaces.

  2. investigating Oct 31, 2024, 04:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 31, 2024, 05:21 PM UTC

    Services appear stable, we will continue monitoring.

  4. resolved Nov 01, 2024, 06:20 AM UTC

    This incident has been resolved.