DataCamp incident

Virtual Machine exercises failing to start

Minor Resolved View vendor source →

DataCamp experienced a minor incident on February 10, 2026 affecting Sandbox and In-App Web Learning Experience, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 06:27 PM UTC
Resolved
Feb 10, 2026, 06:27 PM UTC
Duration
Detected by Pingoru
Feb 10, 2026, 06:27 PM UTC

Affected components

SandboxIn-App Web Learning Experience

Update timeline

  1. investigating Feb 10, 2026, 05:11 PM UTC

    Status: Investigating We're seeing issues with new virtual machine exercises failing to start, we're investigating the issue. Affected components In-App Web Learning Experience (Partial outage) Sandbox (Partial outage)

  2. identified Feb 10, 2026, 05:47 PM UTC

    Status: Identified We have identified the issue and have implemented a fix. The interactive exercises using Virtual Machines are starting to become available again. Affected components In-App Web Learning Experience (Partial outage) Sandbox (Partial outage)

  3. identified Feb 10, 2026, 05:57 PM UTC

    Status: Identified Interactive exercises using virtual machines are available again but may take longer to load as we scale up capacity. Affected components In-App Web Learning Experience (Degraded performance) Sandbox (Degraded performance)

  4. resolved Feb 10, 2026, 06:27 PM UTC

    Status: Resolved Interactive exercises using Virtual Machines are available again. Affected components In-App Web Learning Experience (Operational) Sandbox (Operational)