Datacake incident

Performance degradation

Minor Resolved View vendor source →

Datacake experienced a minor incident on April 29, 2024, lasting 23h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 10:51 AM UTC
Resolved
Apr 30, 2024, 10:30 AM UTC
Duration
23h 39m
Detected by Pingoru
Apr 29, 2024, 10:51 AM UTC

Update timeline

  1. investigating Apr 29, 2024, 10:51 AM UTC

    We are investigating increased latencies with the API..

  2. monitoring Apr 29, 2024, 11:46 AM UTC

    The situation has stabilized. We are still investigating a small percentage of requests with unusual latencies and / or timeouts..

  3. resolved Apr 30, 2024, 10:30 AM UTC

    Our team has successfully implemented optimizations and fine-tuned our infrastructure, resulting in improved performance and reduced latencies. We continue to closely monitor the situation to ensure stability. If you encounter any further issues or have questions, please don't hesitate to reach out to our support team for assistance..