Datacake experienced a minor incident on October 15, 2024, lasting 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 15, 2024, 08:24 AM UTC
We are investigating increased latencies with the API..
- identified Oct 15, 2024, 08:33 AM UTC
We are currently experiencing an issue with one of our primary databases and are actively working to resolve it. Thank you for your patience..
- monitoring Oct 15, 2024, 08:52 AM UTC
The issue with the database server has been resolved and services are being restored. We will continue to monitor the situation..
- resolved Oct 15, 2024, 09:18 AM UTC
The issue has been resolved and all systems are operating normally. We are working with our managed database provider to identify the root cause. We apologize for any inconvenience caused..