Datacake incident

API outage

Major Resolved View vendor source →

Datacake experienced a major incident on May 5, 2025, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 12:59 AM UTC
Resolved
May 05, 2025, 01:09 AM UTC
Duration
10m
Detected by Pingoru
May 05, 2025, 12:59 AM UTC

Update timeline

  1. investigating May 05, 2025, 12:59 AM UTC

    We are currently investigating issues with the availability of our API..

  2. resolved May 05, 2025, 01:09 AM UTC

    We have identified and fixed the underlying issue, which was caused by a database having issues. We have replaced this database with another instance and the service is back online. To ensure such outages do not happen again, we will continue making our infrastructure more robust and fail-safe..