Datacake incident

Investigating intermittent time series data fetch errors

Minor Resolved View vendor source →

Datacake experienced a minor incident on April 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 11:35 AM UTC
Resolved
Apr 28, 2026, 11:35 AM UTC
Duration
—
Detected by Pingoru
Apr 28, 2026, 11:35 AM UTC

Update timeline

  1. resolved Apr 28, 2026, 11:35 AM UTC

    Type: Incident Duration: 28 minutes Affected Components: GraphQL API, Reports, Web Application Apr 28, 11:35:14 GMT+0 - Investigating - We are currently investigating sporadic errors when fetching time series data. This may result in incomplete or delayed data being displayed in dashboards and via the API. Our team is actively looking into the root cause and will provide updates as we learn more. Apr 28, 12:03:34 GMT+0 - Resolved - After investigating the issue, we worked with our database operator to implement a fix. Data fetching has returned to normal and all systems are operating as expected.