ES-1852958

Update timeline

1. investigating Apr 27, 2026, 08:03 PM UTC

   We are actively investigating an issue affecting Databricks compute. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

2. identified Apr 27, 2026, 08:22 PM UTC

   Impact Summary Starting at 27 April 2026 18:43 UTC, Serverless Compute resources in Azure East US 2 may experience degraded performance. Symptoms Customers may observe: - Serverless workloads taking longer than expected to start or complete - Intermittent failures or timeouts on Serverless Compute jobs and queries - Slower response times for notebooks and pipelines using Serverless Compute Recommendations No customer action is required at this time. Current Status We have identified the root cause of this issue and are actively working with our cloud provider on remediation. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

3. identified Apr 27, 2026, 09:06 PM UTC

   Impact Summary Starting at 27 April 2026 18:43 UTC, Serverless Compute in Azure East US 2 may experience failures or become unavailable. Symptoms Customers may observe: - Serverless workloads failing to start or execute - Serverless compute requests returning errors or timing out Recommendations No customer action is required at this time. Current Status We have identified the cause of this incident and are actively working to restore service. We will continue to provide updates as remediation progresses. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

4. identified Apr 27, 2026, 10:15 PM UTC

   Impact Summary Starting at 27 April 2026 18:43 UTC, Serverless Compute in Azure East US 2 may experience failures or become unavailable. Symptoms Customers may observe: - Serverless workloads failing to start or execute - Serverless compute requests returning errors or timing out Recommendations No customer action is required at this time. Current Status We have identified the cause of this incident and are actively working to restore service. We will continue to provide updates as remediation progresses. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

5. monitoring Apr 27, 2026, 11:15 PM UTC

   Impact Summary Between 27 April 2026 18:43 UTC and 27 April 2026 23:02 UTC, Serverless Compute resources in Azure East US 2 experienced degraded performance. Symptoms Customers may have observed: - Serverless workloads taking longer than expected to start or complete - Intermittent failures or timeouts on Serverless Compute jobs and queries - Slower response times for Lakeflow Jobs and pipelines using Serverless Compute Recommendations No customer action is required at this time. Current Status Full mitigation was confirmed at 27 April 2026 23:02 UTC. Service has been restored and we are actively monitoring to confirm full stabilization. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.