Databento incident

CME crypto products unavailable in live data

Major Resolved View vendor source →

Databento experienced a major incident on March 15, 2026 affecting Live CME - Aurora DC3, lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2026, 11:06 PM UTC
Resolved
Mar 21, 2026, 02:18 AM UTC
Duration
5d 3h
Detected by Pingoru
Mar 15, 2026, 11:06 PM UTC

Affected components

Live CME - Aurora DC3

Update timeline

  1. investigating Mar 15, 2026, 11:06 PM UTC

    We are currently investigating an issue where crypto products on CME (dataset GLBX.MDP3) are unavailable in the Live API.

  2. identified Mar 16, 2026, 12:37 AM UTC

    We've identified an issue with our network connectivity vendor impacting channels 326 and 327 (Crypto Futures and Crypto Options, respectively). This impacts both our Live and Historical APIs for the GLBX.MDP3 dataset. Our current plan is to reconfigure our network and restart our gateways during the next session pause at 5-6 PM ET (21:00 - 22:00 UTC). Until then, we're continuing to investigate to see if we can enable access to these channels ahead of the pause.

  3. monitoring Mar 16, 2026, 01:06 PM UTC

    We have temporarily stood up a separate gateway at glbx-mdp3.crypto.lsg.databento.com to serve the cryptocurrency channels. Clients should configure their cryptocurrency subscriptions to target that gateway for this week. For example in the Python client: ``` import databento as db client = db.Live(gateway="glbx-mdp3.crypto.lsg.databento.com") client.subscribe(dataset="GLBX.MDP3", schema="bbo-1s", stype_in="continuous", symbols="MBT.c.0") ``` Market data is available starting on 12:35Z. Data prior to that moment is not available. The cryptocurrency channels will not be added to the normal instances until the weekend. This change will be reverted over the weekend.

  4. monitoring Mar 17, 2026, 11:58 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 21, 2026, 02:18 AM UTC

    This incident has been resolved.