Databento experienced a major incident on April 2, 2026 affecting Live CME - Aurora DC3, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 02:48 PM UTC
One of or GLBX.MDP3 live gateways sterted experiencing anomalous behavior and was brought down. Affected customers are instructed to reconnect.
- monitoring Apr 02, 2026, 02:48 PM UTC
We have taken the affected gateway out of the pool. Affected customers were disconnected and are instructed to reconnect.
- investigating Apr 02, 2026, 02:55 PM UTC
Other gateways started experiencing anomalous behavior, leading to crossed books on some instruments. We have taken those gateways from the pool. Gateway throughput is affected by this and customers may experience increased latency.
- monitoring Apr 02, 2026, 03:09 PM UTC
We have manually cleared books for the affected channels on the affected instance. Customers experiencing low throughput are instructed to reconnect to be steered to one of the other gateways
- resolved Apr 02, 2026, 03:36 PM UTC
This incident has been resolved.