Databento experienced a major incident on May 20, 2026 affecting Historical, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 20, 2026, 02:54 PM UTC
We're investigating issues with our historical API, users may see timeouts or HTTP 504 errors while this issue is ongoing.
- identified May 20, 2026, 03:34 PM UTC
XNAS.ITCH data after 2026-05-19 is temporarily unavailable while we remediate the issue
- identified May 20, 2026, 04:01 PM UTC
The API timeouts have been mitigated, however XNAS.ITCH data for 2026-05-19 (Tuesday) and 2026-05-20 (today) is temporarily unavailable.
- monitoring May 20, 2026, 05:50 PM UTC
XNAS.ITCH data is available again as usual, we're continuing to monitor our historical API for performance issues.
- monitoring May 20, 2026, 05:50 PM UTC
XNAS.ITCH data is available again as usual, we're continuing to monitor our historical API for performance issues.
- resolved May 20, 2026, 09:00 PM UTC
This incident has been resolved.