Databento experienced a critical incident on July 29, 2026 affecting Historical, lasting 6d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 29, 2026, 08:51 AM UTC
Our batch job processing system fell behind, processing is resuming with the backlog of jobs. (There is no need to re-submit any jobs.) We're expecting the system to be caught up by 10:00 UTC.
- monitoring Jul 29, 2026, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 30, 2026, 12:33 PM UTC
The fixes implemented earlier helped the situation temporarily, but the batch system has fallen behind again. This is impacting the rate at which customer jobs are being completed. We are working on a solution.
- monitoring Jul 30, 2026, 04:58 PM UTC
We've implemented some improvements to our batch job processing infrastructure, and have observed that it is keeping up with incoming batch jobs. We're continuing to monitor for further delays or issues.
- resolved Aug 05, 2026, 01:35 AM UTC
This incident has been resolved.