Data443 experienced a major incident on January 12, 2026, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 12, 2026, 07:43 PM UTC
We are aware of an issue impacting the licensing api. The team has determined the cause to be a failed synchronization between a primary and a secondary DNS zone for the backing database server. We are currently working on remediating the issue, and expect services to return to normal once the zone synchronization is completed.
- resolved Jan 12, 2026, 07:56 PM UTC
The DNS zone has been successfully synchronized and the licensing API is restored.