Dashly incident

Mailing issues

Notice Resolved View vendor source →

Dashly experienced a notice incident on February 12, 2024, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 10:05 AM UTC
Resolved
Feb 13, 2024, 10:24 AM UTC
Duration
1d
Detected by Pingoru
Feb 12, 2024, 10:05 AM UTC

Update timeline

  1. investigating Feb 12, 2024, 10:05 AM UTC

    The service Dashly is using to send emails is now experiencing technical difficulties, which can result in slower manual campaigns processing. There can be troubles with sending triggered emails and system messages as well.

  2. monitoring Feb 13, 2024, 05:00 AM UTC

    On the provider's side, measures have been taken to restore the functionality of email campaigns; it should now function as usual. We are continuing to monitor the situation.

  3. resolved Feb 13, 2024, 10:24 AM UTC

    The incident has been resolved.