Dashlane incident

Slowness when using the Dashlane apps or not able to Login

Major Resolved View vendor source →

Dashlane experienced a major incident on July 6, 2026 affecting Account Creation and Website and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 08:48 AM UTC
Resolved
Jul 06, 2026, 10:55 AM UTC
Duration
2h 6m
Detected by Pingoru
Jul 06, 2026, 08:48 AM UTC

Affected components

Account CreationWebsiteCustomer SupportPaid plans' purchaseSyncEmail notificationsTwo-factor authentication (2FA)2FA recovery codes by SMSSCIMSingle sign-on (SSO)

Update timeline

  1. investigating Jul 06, 2026, 08:48 AM UTC

    We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @DashlaneStatus Close

  2. investigating Jul 06, 2026, 08:48 AM UTC

    We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this

  3. monitoring Jul 06, 2026, 09:07 AM UTC

    Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. During this period you might have experienced general platform slowness or faced errors when trying to login. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete.

  4. monitoring Jul 06, 2026, 09:07 AM UTC

    Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. during this period you might have experienced general platform slowness or faced errors when trying to login. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further updates once our investigation is complete.

  5. resolved Jul 06, 2026, 10:55 AM UTC

    This issue is now resolved. Thank you for your patience.