DANAconnect incident

We experienced delay in the delivery of some outbound emails

Minor Resolved View vendor source →

DANAconnect experienced a minor incident on April 27, 2022 affecting Email platform and Director - Workflow Orchestration, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2022, 06:53 PM UTC
Resolved
Apr 27, 2022, 11:04 PM UTC
Duration
4h 11m
Detected by Pingoru
Apr 27, 2022, 06:53 PM UTC

Affected components

Email platformDirector - Workflow Orchestration

Update timeline

  1. investigating Apr 27, 2022, 06:53 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 27, 2022, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 27, 2022, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 27, 2022, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 27, 2022, 10:41 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 27, 2022, 11:04 PM UTC

    This incident has been resolved.