DANAconnect incident

We are experiencing delays importing contact lists

Minor Resolved View vendor source →

DANAconnect experienced a minor incident on July 22, 2022 affecting Portal Apps US-EST1 and Bulk Contacts Load API, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2022, 04:41 PM UTC
Resolved
Jul 22, 2022, 07:56 PM UTC
Duration
3h 14m
Detected by Pingoru
Jul 22, 2022, 04:41 PM UTC

Affected components

Portal Apps US-EST1Bulk Contacts Load API

Update timeline

  1. investigating Jul 22, 2022, 04:41 PM UTC

    We are currently investigating this issue.

  2. identified Jul 22, 2022, 04:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 22, 2022, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2022, 07:56 PM UTC

    This incident has been resolved.