DANAconnect incident

We are currently experiencing an intermittent issue with our Conversations Processing. Our Engineering Team is aware and working to resolve.

Major Resolved View vendor source →

DANAconnect experienced a major incident on October 14, 2022 affecting Email platform and Director - Workflow Orchestration and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 06:31 PM UTC
Resolved
Oct 14, 2022, 08:29 PM UTC
Duration
1h 57m
Detected by Pingoru
Oct 14, 2022, 06:31 PM UTC

Affected components

Email platformDirector - Workflow OrchestrationWebhooks (API Request Node)

Update timeline

  1. identified Oct 14, 2022, 06:31 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 14, 2022, 06:33 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 14, 2022, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2022, 08:29 PM UTC

    This incident has been resolved.