DANAconnect incident

We experienced delay in the delivery of some outbound emails

Major Resolved View vendor source →

DANAconnect experienced a major incident on October 20, 2022 affecting Email platform, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2022, 10:38 PM UTC
Resolved
Oct 20, 2022, 11:21 PM UTC
Duration
42m
Detected by Pingoru
Oct 20, 2022, 10:38 PM UTC

Affected components

Email platform

Update timeline

  1. investigating Oct 20, 2022, 10:38 PM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2022, 11:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2022, 11:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2022, 11:21 PM UTC

    This incident has been resolved.