DANAconnect incident

We experienced delay in the delivery of some outbound emails

Major Resolved View vendor source →

DANAconnect experienced a major incident on April 1, 2023 affecting Email platform, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2023, 11:46 AM UTC
Resolved
Apr 01, 2023, 06:09 PM UTC
Duration
6h 22m
Detected by Pingoru
Apr 01, 2023, 11:46 AM UTC

Affected components

Email platform

Update timeline

  1. investigating Apr 01, 2023, 11:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 01, 2023, 02:07 PM UTC

    The defective network equipment was replaced, at this time a monitoring will be maintained on it.

  3. resolved Apr 01, 2023, 06:09 PM UTC

    This incident has been resolved.