DANAconnect incident

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Major Resolved View vendor source →

DANAconnect experienced a major incident on May 29, 2023 affecting Portal US-EST1 and Portal Apps US-EST1, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2023, 02:37 PM UTC
Resolved
May 29, 2023, 04:04 PM UTC
Duration
1h 26m
Detected by Pingoru
May 29, 2023, 02:37 PM UTC

Affected components

Portal US-EST1Portal Apps US-EST1

Update timeline

  1. investigating May 29, 2023, 02:37 PM UTC

    We are currently investigating this issue.

  2. identified May 29, 2023, 02:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 29, 2023, 02:47 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 29, 2023, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 29, 2023, 04:04 PM UTC

    This incident has been resolved.