DANAconnect incident

Experienced activating ContactFiles Services and URL generation

Notice Resolved View vendor source →

DANAconnect experienced a notice incident on July 31, 2023 affecting Bulk Contacts Load API, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2023, 01:15 PM UTC
Resolved
Jul 31, 2023, 02:19 PM UTC
Duration
1h 3m
Detected by Pingoru
Jul 31, 2023, 01:15 PM UTC

Affected components

Bulk Contacts Load API

Update timeline

  1. investigating Jul 31, 2023, 01:15 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2023, 01:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2023, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 31, 2023, 02:09 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 31, 2023, 02:19 PM UTC

    This incident has been resolved.