DANAconnect incident

We experienced delay in the delivery of some outbound emails

Minor Resolved View vendor source →

DANAconnect experienced a minor incident on August 2, 2023 affecting Email platform, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 08:27 PM UTC
Resolved
Aug 02, 2023, 09:29 PM UTC
Duration
1h 2m
Detected by Pingoru
Aug 02, 2023, 08:27 PM UTC

Affected components

Email platform

Update timeline

  1. investigating Aug 02, 2023, 08:27 PM UTC

    A mail group routed by one of our email servers is experiencing delays of more than 1 hour. We are working closely with the data center to resolve the incident.

  2. identified Aug 02, 2023, 09:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 02, 2023, 09:29 PM UTC

    This incident has been resolved.