DANAconnect incident

Some accounts are experiencing delays in the delivery of outbound messages.

Minor Resolved View vendor source →

DANAconnect experienced a minor incident on August 23, 2023 affecting Director - Workflow Orchestration and Webhooks (API Request Node), lasting 12h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 11:47 PM UTC
Resolved
Aug 24, 2023, 12:17 PM UTC
Duration
12h 30m
Detected by Pingoru
Aug 23, 2023, 11:47 PM UTC

Affected components

Director - Workflow OrchestrationWebhooks (API Request Node)

Update timeline

  1. identified Aug 23, 2023, 11:47 PM UTC

    - The platform remains operational. - We have identified a problem related to the database used for messages orchestration. - We will provide updates as we work towards a resolution.

  2. resolved Aug 24, 2023, 12:17 PM UTC

    This incident has been resolved.