DANAconnect incident

We experienced delay in the delivery of some outbound emails

Minor Resolved View vendor source →

DANAconnect experienced a minor incident on September 14, 2023 affecting Email platform, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 09:54 PM UTC
Resolved
Sep 15, 2023, 01:03 AM UTC
Duration
3h 8m
Detected by Pingoru
Sep 14, 2023, 09:54 PM UTC

Affected components

Email platform

Update timeline

  1. investigating Sep 14, 2023, 09:54 PM UTC

    We have detected that one email server has a technical problem. We are routing all the new messages to different email servers

  2. monitoring Sep 14, 2023, 11:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2023, 01:03 AM UTC

    This incident has been resolved.