DANAconnect incident

Experienced activating Conversations and issues sending messages

Critical Resolved View vendor source →

DANAconnect experienced a critical incident on November 24, 2023 affecting Director - Workflow Orchestration, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2023, 08:00 PM UTC
Resolved
Nov 30, 2023, 01:02 AM UTC
Duration
5d 5h
Detected by Pingoru
Nov 24, 2023, 08:00 PM UTC

Affected components

Director - Workflow Orchestration

Update timeline

  1. investigating Nov 24, 2023, 08:00 PM UTC

    Estamos experimentando problemas con los orquestadores, todo el equipo tecnico se encuentra trabajando en la investigacion y resolucion del incidente.

  2. identified Nov 24, 2023, 08:18 PM UTC

    Ya se encuentra identificado la raiz del incidente, el equipo se encuentra aplicando los corretivos en este momento para restablecer el servicio del Orquestador.

  3. monitoring Nov 24, 2023, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 30, 2023, 01:02 AM UTC

    This incident has been resolved.