DANAconnect incident

We experienced a database issue that affected some reports

Major Resolved View vendor source →

DANAconnect experienced a major incident on February 5, 2024 affecting Audit Reports & Delivery Logs and Custom ETL Processing, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2024, 04:46 PM UTC
Resolved
Feb 05, 2024, 07:56 PM UTC
Duration
3h 10m
Detected by Pingoru
Feb 05, 2024, 04:46 PM UTC

Affected components

Audit Reports & Delivery LogsCustom ETL Processing

Update timeline

  1. identified Feb 05, 2024, 04:46 PM UTC

    We are currently working to reactivate the transaction usage reports, audit module and detailed message sending.

  2. resolved Feb 05, 2024, 07:56 PM UTC

    This incident has been resolved.