DANAconnect incident

We experienced a database issue that affected some reports

Minor Resolved View vendor source →

DANAconnect experienced a minor incident on February 6, 2024 affecting Audit Reports & Delivery Logs and Custom ETL Processing, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 12:43 PM UTC
Resolved
Feb 06, 2024, 02:23 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 06, 2024, 12:43 PM UTC

Affected components

Audit Reports & Delivery LogsCustom ETL Processing

Update timeline

  1. identified Feb 06, 2024, 12:43 PM UTC

    We are currently working to reactivate the transaction usage reports, audit module and detailed message sending.

  2. monitoring Feb 06, 2024, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2024, 02:23 PM UTC

    This incident has been resolved.