DANAconnect incident

Delay in dispatching communications via email / Retraso en despacho de comunicaciones via Email

Major Resolved View vendor source →

DANAconnect experienced a major incident on March 28, 2025 affecting Email platform, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 12:08 PM UTC
Resolved
Mar 28, 2025, 04:23 PM UTC
Duration
4h 15m
Detected by Pingoru
Mar 28, 2025, 12:08 PM UTC

Affected components

Email platform

Update timeline

  1. investigating Mar 28, 2025, 12:08 PM UTC

    Se a detectado un incidente en uno de nuestros servidores de despacho, el cual está generando retrasos en el envío de correos electrónicos. Estamos trabajando para resolver este problema con el equipo del Centro de Datos lo antes posible y les mantendremos informados sobre cualquier actualización. Agradecemos su comprensión y paciencia

  2. identified Mar 28, 2025, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 28, 2025, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2025, 04:23 PM UTC

    This incident has been resolved.