Daily incident

Issues with joining calls from certain ISPs/regions

Daily is currently experiencing a minor incident affecting Core Call Experience, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 08, 2026, 02:32 PM UTC
Resolved
Ongoing
Duration
● 1h 30m
Detected by Pingoru
Jun 08, 2026, 02:32 PM UTC

Affected components

Core Call Experience

Update timeline

  1. identified Jun 08, 2026, 02:32 PM UTC

    We've identified an issue that's preventing some users from being able to join calls, resulting in errors like "Unable to join call" in the browser. This is being caused by failures from the DNS servers that serve the .co TLD itself. Several third-party DNS providers like Google, Cloudflare, and Quad9 are working around this in order to continue to make .co domains available. But users that are using their ISP's DNS service (specifically AT&T users in the southeast US and/or Texas) are experiencing intermittent problems accessing any .co domain, including daily.co. Unfortunately, the only workaround is to encourage your users to use a third-party DNS provider, like Cloudflare or Quad9. We're working on addressing this long-term.