Daily experienced a minor incident on February 2, 2026 affecting Core Call Experience, lasting 6h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Core Call Experience
Update timeline
- identified Feb 02, 2026, 03:45 PM UTC
We're tracking a Deepgram incident that is causing problems with transcription events, as well as captions in Daily Prebuilt: https://status.deepgram.com/incidents/rp0jzltym9kw
- identified Feb 02, 2026, 04:56 PM UTC
We're continuing to see very brief occurrences of slow or missing transcription data from the Deepgram streaming endpoint. We're talking to Deepgram engineers and continuing to monitor the situation.
- monitoring Feb 02, 2026, 06:34 PM UTC
We're seeing extremely low error rates, but Deepgram hasn't resolved their incident yet, so we'll keep monitoring.
- resolved Feb 02, 2026, 10:37 PM UTC
This incident has been resolved.