Cycode incident

Slow Pull request and CLI scans

Minor Resolved View vendor source →

Cycode experienced a minor incident on April 13, 2026 affecting US Environment and API (US Environment) and 1 more component, lasting 22h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 01:20 PM UTC
Resolved
Apr 14, 2026, 11:30 AM UTC
Duration
22h 10m
Detected by Pingoru
Apr 13, 2026, 01:20 PM UTC

Affected components

US EnvironmentAPI (US Environment)Application/UI (US Environment)

Update timeline

  1. investigating Apr 14, 2026, 01:46 PM UTC

    We have noticed general slowness in Pull Request and CLI scans. We have found the root cause in round-robin load balancing which we have solved by increasing the number of node to handle the load and the size of the nodes.