CybSafe incident

Elevated platform errors

Minor Resolved View vendor source →

CybSafe experienced a minor incident on May 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 08:10 PM UTC
Resolved
May 20, 2025, 08:10 PM UTC
Duration
Detected by Pingoru
May 20, 2025, 08:10 PM UTC

Update timeline

  1. resolved Jun 10, 2025, 09:51 AM UTC

    We've successfully resolved an incident affecting our public APIs that was causing elevated error rates. Our investigation identified that an out-of-hours system update triggered unexpected load spikes on our primary database.