CyberSmart Outage History
CyberSmart is up right nowPingoru has recorded 17 incidents for CyberSmart: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 524 (0%) |
Incidents, newest first
Notice November 18, 2025 Service impacted by Cloudflare Global Network issue 3h 15m CyberSmart Apps, CyberSmart Dashboard
Started Nov 18, 2025, 12:27 PM UTC· resolved Nov 18, 2025, 03:43 PM UTC
- monitoring Nov 18, 2025, 12:27 PM UTC
We are currently experiencing service interruptions due to a Cloudflare Global Network issue that is impacting some of our services. Our team is actively monitoring the situation and working to mitigate the effects while Cloudflare implements a full resolution. We will continue to provide updates as more information becomes available. Thank you for your patience.
- monitoring Nov 18, 2025, 01:24 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 01:26 PM UTC
Cloudflare Update - The issue has been identified and a fix is being implemented.
- resolved Nov 18, 2025, 03:43 PM UTC
This incident has been resolved.
Minor February 25, 2025 We are experiencing API stability issue - Ongoing Improvements 1d 5h CyberSmart Apps, CyberSmart Dashboard
Started Feb 25, 2025, 11:11 AM UTC· resolved Feb 26, 2025, 05:09 PM UTC
- monitoring Feb 25, 2025, 11:11 AM UTC
We are currently experiencing API stability issues in CyberSmart Active Protect due to the recent rollout of our enhanced vulnerability detection system. The new system requires more infrastructure resources, which has lead to performance degradation. Current Status API Stability: Increased load on our cloud infrastructure and database is causing slowdowns and occasional instability. Performance Monitoring: We’ve identified that complex queries on large data sets are contributing to the issue. Impact: You may experience slow loading or errors in our web product, particularly in the Vulnerable Software module. Actions Taken - Scaled up infrastructure to handle increased demand. - Ongoing monitoring of performance and stability. - API optimisations underway to improve efficiency and throughput. We appreciate your patience as we work to stabilise the API this week. Our goal remains to provide high availability, performance, and reliability.
- monitoring Feb 25, 2025, 11:59 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 26, 2025, 05:09 PM UTC
The performance has stabilised across the Cybersmart platforms.