CyberSmart Outage History

CyberSmart is up right now

CyberSmart had 2 outages in the last 2 years totaling 33h 13m of downtime — averaging 0.1 incidents per month.

There were 2 CyberSmart outages since February 25, 2025 totaling 33h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cybersmart.co.uk

Notice November 18, 2025

Service impacted by Cloudflare Global Network issue

Detected by Pingoru
Nov 18, 2025, 12:27 PM UTC
Resolved
Nov 18, 2025, 03:43 PM UTC
Duration
3h 15m
Affected: CyberSmart AppsCyberSmart Dashboard
Timeline · 4 updates
  1. monitoring Nov 18, 2025, 12:27 PM UTC

    We are currently experiencing service interruptions due to a Cloudflare Global Network issue that is impacting some of our services. Our team is actively monitoring the situation and working to mitigate the effects while Cloudflare implements a full resolution. We will continue to provide updates as more information becomes available. Thank you for your patience.

  2. monitoring Nov 18, 2025, 01:24 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 18, 2025, 01:26 PM UTC

    Cloudflare Update - The issue has been identified and a fix is being implemented.

  4. resolved Nov 18, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 25, 2025

We are experiencing API stability issue - Ongoing Improvements

Detected by Pingoru
Feb 25, 2025, 11:11 AM UTC
Resolved
Feb 26, 2025, 05:09 PM UTC
Duration
1d 5h
Affected: CyberSmart AppsCyberSmart Dashboard
Timeline · 3 updates
  1. monitoring Feb 25, 2025, 11:11 AM UTC

    We are currently experiencing API stability issues in CyberSmart Active Protect due to the recent rollout of our enhanced vulnerability detection system. The new system requires more infrastructure resources, which has lead to performance degradation. Current Status API Stability: Increased load on our cloud infrastructure and database is causing slowdowns and occasional instability. Performance Monitoring: We’ve identified that complex queries on large data sets are contributing to the issue. Impact: You may experience slow loading or errors in our web product, particularly in the Vulnerable Software module. Actions Taken - Scaled up infrastructure to handle increased demand. - Ongoing monitoring of performance and stability. - API optimisations underway to improve efficiency and throughput. We appreciate your patience as we work to stabilise the API this week. Our goal remains to provide high availability, performance, and reliability.

  2. monitoring Feb 25, 2025, 11:59 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 26, 2025, 05:09 PM UTC

    The performance has stabilised across the Cybersmart platforms.

Read the full incident report →