CyberQP experienced a minor incident on October 12, 2022 affecting Web Dashboard and Web Dashboard, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 12, 2022, 04:54 PM UTC
Our dashboard is experiencing minor slowdown upon login and usage. Our team is on it and investigating the root cause. Apologies in the inconvenience this is causing your workflow.
- investigating Oct 12, 2022, 05:56 PM UTC
We are continuing to investigate this issue.
- investigating Oct 12, 2022, 06:21 PM UTC
We are continuing to investigate this issue. More updates to come.
- investigating Oct 12, 2022, 06:22 PM UTC
We've identified the root cause, and a fix is in progress.
- resolved Oct 12, 2022, 06:27 PM UTC
Thank you for your patience. A fix has been implemented and we're back to normal!
- postmortem Oct 12, 2022, 06:27 PM UTC
We’ve pinpointed the root cause of the performance issue. We’ve added additional infrastructure resources, and after implementing these changes, all North America clients were back to normal performance. Apologies for the inconvenience this has caused.