CyberQP experienced a major incident on January 18, 2023 affecting IT Glue API, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
IT Glue API
Update timeline
- identified Jan 18, 2023, 04:58 PM UTC
Please note: IT Glue API outage is currently causing issues with password rotation, as currently IT Glue is in read-only mode. We're monitoring this and will post updates as they are presented.
- resolved Jan 18, 2023, 05:42 PM UTC
IT Glue is now back to normal service. Thank you for your attention.