CyberQP incident

ConnectWise Manage - Cloud and Self Hosted Outage

CyberQP experienced a notice incident on June 13, 2023 affecting ConnectWise Manage Cloud Hosted, lasting 1h. The incident has been resolved; the full update timeline is below.

Started: Jun 13, 2023, 08:22 PM UTC
Resolved: Jun 13, 2023, 09:22 PM UTC
Duration: 1h
Detected by Pingoru: Jun 13, 2023, 08:22 PM UTC

Affected components

ConnectWise Manage Cloud Hosted

Update timeline

investigating Jun 13, 2023, 08:22 PM UTC

ConnectWise Manage is currently reporting an outage. It is affecting Quickpass Customers that may be attempting to match customers, create or match ConnectWise Manage Contacts, or using the Quickpass POD in ConnectWise Manage Service Tickets. We will continue to monitor CW's outage status and update when we know more.
resolved Jun 13, 2023, 09:22 PM UTC

The ConnectWise Manage outage seems to be resolved. Tickets should display the POD and Matching should be returned to normal operations.