CyberQP experienced a notice incident on July 18, 2023 affecting IT Glue API, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
IT Glue API
Update timeline
- identified Jul 18, 2023, 07:22 PM UTC
ITGlue has advised of an outage that may affect Quickpass Account rotations. "You may see error pages on certain pages in the app. Users will be getting a 502 Bad Gateway error when accessing the application. " We will update as soon as ITGlue advises they are back online.
- monitoring Jul 18, 2023, 07:44 PM UTC
ITGlue has advised that they believe this challenge is resolved and they are working to monitor the situation.
- resolved Jul 18, 2023, 07:47 PM UTC
ITGlue is confident this issue has been resolved.