CyberQP incident
ITGlue has a Scheduled Maintenance for the NA Hosted Environment
CyberQP experienced a notice incident on September 15, 2023 affecting IT Glue API, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 15, 2023, 07:41 PM UTC
ITGlue has scheduled Maintenance for the Customers hosted in their North American Environment. Upcoming scheduled maintenance notice We will be undergoing planned database maintenance on September 16th, 2023, between 4:00 am - 5:00 am Eastern Time on our North American datacenter. We expect IT Glue and MyGlue to be unavailable for 30 mins during this time in the NA region. Be aware that Accounts scheduled for rotation during this Maintenance window will not execute. We will advise when ITGlue returns to normal operations.
- resolved Sep 18, 2023, 02:40 PM UTC
Although no online updates were given by ITGlue the current status of their page indicates that their maintenance on the 16th of September was completed.