CyberQP experienced a minor incident on December 5, 2023 affecting Web Dashboard and Web Dashboard and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2023, 09:02 PM UTC
CyberQP is aware of some performance challenges with the Dashboard that may be presenting with multiple symptoms including error messages when Sync'ing with the Account Source, setting up new Automatic imports, and JIT Account activation. We are investigating the root cause. As soon as we know more about the cause we will update the incident.
- identified Dec 05, 2023, 10:12 PM UTC
We have identified the cause of this challenge and are working to resolve this as quickly as possible. A further update will be provided when the fix has been put into place and we begin monitoring the resolution.
- monitoring Dec 05, 2023, 10:46 PM UTC
A fix has been implemented. We are aware of an ongoing challenge with re-enabling Azure Just in Time (JIT) accounts and we are continuing to diagnose. Source Sync, and Automatic import configuration should be operational now.
- resolved Dec 06, 2023, 12:19 AM UTC
Functionality has been restored.