CyberQP incident

Login to Dashboard - Error: Failed to Authenticate Token

Minor Resolved View vendor source →

CyberQP experienced a minor incident on December 12, 2023 affecting Web Dashboard and Web Dashboard, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 07:11 PM UTC
Resolved
Dec 12, 2023, 08:49 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 12, 2023, 07:11 PM UTC

Affected components

Web DashboardWeb Dashboard

Update timeline

  1. investigating Dec 12, 2023, 07:11 PM UTC

    We are aware of a challenge with logging into the Dashboard. Our team is working on the resolution now. Existing sessions with the Dashboard should continue to operate.

  2. monitoring Dec 12, 2023, 07:15 PM UTC

    The challenge seems to be resolved. We're investigating the root cause to prevent this from happening again.

  3. resolved Dec 12, 2023, 08:49 PM UTC

    After monitoring, this challenge seems to be resolved. Logins to the Dashboard should be fully functional again. If you experience any challenges logging in, please report them to [email protected].