CyberQP experienced a minor incident on March 15, 2024 affecting ConnectWise Manage Cloud Hosted and Integration and 1 more component, lasting 5h 21m. The incident has been resolved; the full update timeline is below.
Affected components
ConnectWise Manage Cloud HostedIntegrationIntegration
Update timeline
- investigating Mar 15, 2024, 05:12 PM UTC
CyberQP is aware of a challenge some customers are seeing when loading the ConnectWise Manage POD. A 502 Error may be displayed or the POD may just "spin" attempting to load the page. Our team is investigating the cause and we will continue to update you here.
- monitoring Mar 15, 2024, 09:52 PM UTC
We have implemented a change to resolve this challenge. The POD appears to be loading from all tests ran. Please advise via a support ticket if you are still having challenges.
- resolved Mar 15, 2024, 10:33 PM UTC
With no further incidents reported this has been marked Resolved.