CyberQP experienced a notice incident on September 6, 2024 affecting Web Dashboard and Web Dashboard, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2024, 05:04 PM UTC
Our team is seeing intermittent slowness in the web dashboard (admin.getquickpass.com). We are actively investigating and will provide further updates as more information is made available.
- monitoring Sep 06, 2024, 08:45 PM UTC
Our team continues to monitor the improved performance of the Dashboard. At this time the speed appears to have returned to normal, and we will continue to monitor the performance over the next few hours.
- resolved Sep 06, 2024, 10:36 PM UTC
After continuous monitoring, we are no longer seeing dashboard slowness. Pages are responsive and load in an appropriate amount of time. Please let us know via email response if you are still experiencing any challenges accessing the content of the Dashboard.