CyberFOX experienced a major incident on May 8, 2022 affecting Office 365 (email), lasting 4d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Office 365 (email)
Update timeline
- identified May 10, 2022, 09:32 PM UTC
During a migration of our Office 365 email services, a misconfiguration occurred by Microsoft. We have been working with the Microsoft Office 365 services team to restore our email services. We currently can send emails, but do not receive any. If you need any support, please contact us here: https://bit.ly/3wjA87p
- monitoring May 11, 2022, 09:56 AM UTC
We are still waiting on Microsoft to resolve the issue on their end but have a workable bypass in place that has restored functionality to inbound email flow. We will monitor the fix until a permanent fix is in place by Microsoft.
- resolved May 13, 2022, 07:26 PM UTC
This incident has been resolved.