CyberFOX experienced a major incident on April 27, 2023 affecting Cloud Services, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Services
Update timeline
- investigating Apr 28, 2023, 06:05 PM UTC
We are currently investigating this issue.
- investigating Apr 28, 2023, 06:05 PM UTC
Monitoring Services sees many 4xx errors after the update has been applied. DevOps is planning on reverting the update.
- resolved Apr 28, 2023, 06:06 PM UTC
This incident has been resolved. On 04/27/23 at approximately 5:30 pm Eastern time for 15 minutes, we applied a maintenance update that caused everyone active in Password Boss to be logged out of Password Boss. The software development Team rolled back the changes immediately to restore access. No data was lost by the update.