CyberFOX incident

Azure AD Connector & AD connector

Notice Resolved View vendor source →

CyberFOX experienced a notice incident on July 20, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 09:38 PM UTC
Resolved
Jul 17, 2023, 05:00 AM UTC
Duration
Detected by Pingoru
Jul 20, 2023, 09:38 PM UTC

Update timeline

  1. resolved Jul 20, 2023, 09:38 PM UTC

    We noticed a slowdown processing updates on Azure AD connectors and AD Connectors. Unfortunately a malformed messaged caused one of the workers to lockup causing the processing of updates to slow down. The issue was later identified and a work around was performed. Development has updated the API to automatically identify such issues and self-heal.